All freight charges are based on FOB NOVA Warehouse, located in Huntington Park, CA.
Small parcels that are not fragile and meet the parcel size instructions are shipped utilizing FedEx Ground and UPS Ground.
In-stock merchandise is shipped the next business day for accounts that have terms or when payment is received for prepaid accounts.
NOVA will ship partial orders unless otherwise specified on the purchase order.
Palletized goods or items that exceed parcel carrier limits in size and weights will be shipped using common carriers / Less Than Truckload (LTL).
All shipment will be shipped freight prepaid and charges will be added to the invoice.
Shipping costs provided by sales representatives or listed on the NOVA Web Store are estimates only.
Shipping costs may change due to combined size and weight of order. Customers will be notified if cost exceeds the estimated shipping cost.
Third Party billing option is available per request.
$25 fee will apply to any shipment going to any address other than a customer’s location.
Customers requesting drop ship service must possess a valid Resale Certificate. NOVA must have this certificate on file.
Lift Gate Service for residential delivery: Up to $50 lift gate service fee per location for LTL shipments will be charged when the service is required.